Legal

Privacy Policy

Last updated: 27 August 2026

Mahfooz Trading (“we”, “us” or “our”) is a wholesale grocery supplier based in Johannesburg, South Africa. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us about wholesale supply.

We handle personal information in line with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African law.

Who we are

Mahfooz Trading operates from Allandale Exchange, Unit 87, 917 Morkels Close, Halfway House, Johannesburg, Gauteng, 1685. We supply grocery products and essential goods to businesses, retailers and wholesale customers.

For privacy matters, contact us at mahfooz@mahfooztrading.co.za or call +27 78 815 7329 or 010 224 0631.

Information we collect

This website does not use an online enquiry or checkout form. We do not take card payments on the site, and we do not require you to create an account.

We may collect personal information when you:

• call or email us about wholesale products, pricing, stock or deliveries;
• visit our premises or place a wholesale order by telephone;
• browse this website, in which case standard technical data such as IP address, browser type and pages viewed may be processed by our hosting environment.

The information you give us may include your name, business name, telephone number, email address, delivery or collection details, and the products or quantities you are interested in.

How we use your information

We use personal information only for the running of our wholesale grocery business, including to:

• respond to calls and emails;
• quote wholesale prices and confirm product availability;
• process, fulfil and follow up on wholesale orders;
• keep necessary business and tax records;
• improve the website and keep it secure.

We do not sell personal information. We do not use your details for unrelated marketing lists.

Legal basis

We process personal information because it is necessary to take steps at your request before entering into a wholesale supply arrangement, to perform a contract with your business, to comply with the law, or because we have a legitimate interest in operating and securing our wholesale business in a way that does not override your rights.

Sharing of information

We only share personal information where it is needed to run the business or required by law. That may include our professional advisers, hosting providers, or a courier or logistics partner if a delivery is arranged. We do not share customer information with unrelated third parties for their own marketing.

Our website loads fonts from Google Fonts and embeds a Google Map of our premises. Those services are operated by Google and may process technical information according to Google’s own privacy terms.

Cookies and the website

We do not use advertising cookies or a tracking pixel on this site. Your browser may store limited technical data as part of normal website use. You can control cookies through your browser settings.

Retention

We keep personal information only for as long as it is needed for the purpose it was collected, including wholesale order history, customer service and legal or tax record-keeping, after which it is deleted or anonymised where practicable.

Security

We take reasonable technical and organisational steps to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information sent by email or telephone.

Your rights

Under POPIA, you may request access to the personal information we hold about you, ask us to correct inaccurate information, object to certain processing, or request deletion where the law allows. To do so, email mahfooz@mahfooztrading.co.za or call us.

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator (South Africa):

• Website: inforegulator.org.za
• Email: enquiries@inforegulator.org.za

Children

This website and our wholesale supply service are intended for businesses and adult customers. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.